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InformationTechnology (CIO/CTO)     Results-Oriented-Power- Executive 

  Albert E. Gustafson 

1130 Dickens Road, Lilburn, GA 30047

matrixchief@yahoo.com  770-638-1602

 

 

 

ITS Group Inc.          West Palm Beach, FL 33414     May 1985 to present

Core Businesses:  Telecommunications Service Provider (fiber optic SONET/ATM, CDMA2000 & VoIP), MMDS & LMDS Television & ISP Networks, IT consulting: 

Positions Held:   

Exec VP CIO / CTO -- (Oct2000-Present)                                                                         

VP–Sales, Marketing and .Business Development -- (Jun1997-Oct2000)

VP Program & Project Management (technical & functional lead) --(Jun1995–Jun1997)

Director Database Administration & Applications -- (Sep1993–Jun1995)

Senior Product Manager / Principal Consultant -- (Apr1990-Sep1993)

Senior DataBase Architect / Applications Developer --(Oct1987–Sep1993)

Systems Analyst / Business Analyst. -- (May1985-Oct1987)

 

Primariy Responsibilities: 

- Hands-on technical & functional leadership for management over global enterprise IT, telecommunications and IT consulting services.  

- Strategic planning, operations budget & capital budget planning & administration.  

 

Major Contributions.

n  Formulated & executed strategic plans for multinational ISP that grew to 360,000 subscribers before this division was sold for a market value of $3,500 per subscriber.

n  Created & executed strategic plans for expansion of telecommunications infrastructure & IT consulting services into international markets.

n  Designed & implemented business processes, ERP, CRM, EAI, DSS, DW, mission critical and financial integrated enterprise global systems needed for rapid growth.

n  Formulated & executed plans for Enterprise IT division contributing more than 25% to bottom-line financials.

n  Business development for IT consulting service contributed more than $30M annually to bottom line. 

n  Program & Project Management contribute to successful implementation of 67 complex full life cycle projects for Enterprise & Clients.

 

Federal Express Corporation                        Memphis, TN 38194                         Jun1978-May1985  

Core business:  Package transportation service.

Positions Held:

- Operations Research Analysis.  

- Financial Analyst.  

- Project Manager.  

- Applications Developer.  

 

Primariy Responsibilities: 

- Strategic business planning and operations research analysis.  

- Models and applications were developed to provide mission critical infrastructure and for planning and decision making for critical large scale capital expenditures  

 

Major Contributions.

n Strategic planning projects included expansion through out USA and into global markets, package tracking system, construction of the superhub, budget planning & capital expenditures for air craft fleet & ground fleet, fuel management system, forecasting package volume by origin-destination, enterprise budget planning system, new products (overnight letter, and courier pak).  

n Results: Formulated strategic planning & provided project management for implementation of FedEx’s mission critical IT infrastructure that enabled the Company to achieve rapid and sustained growth – i.e., Package volume increased from under 20,000 to over 500,000 packages per night and sales revenue increased from under $30 million to over $3.7 billion per year.  

 

Pepperidge Farm, Inc.                 Norwalk, CT                                 May1976-Jun1978

Core business:  major package goods marketing company that manufactures food products.   

Position:    Product Manager 

Primariy Responsibilities: 

- Primary responsibilities were directed toward strategic business planning and operations research analysis.  

- Models and applications were developed to provide mission critical infrastructure and for planning and decision making for critical large scale capital expenditures  

 

Major Contributions. 

             n     P/L Responsibility - Profit/loss responsibility for a $40 million division. Result: incremental revenue increased by $12M and net income increased from 14% to 26% over 2 year period.    

             n    New Product Development - Created & executed strategic & tactical market planning for three new product lines.  

 

Interpublic Group of Companies, Inc.                    New York, NY                      Jan1973-May1976

Core business::      Interpublic Group is a large international advertising agency.   

Positions held:

Director Strategic Marketing & Advertising Planning   

Media Planner, 

Copy  Writer, 

Account Executive.

 

Primary Responsibilities:

- Created & implementing marketing planning 

- Formulated advertising campaigns for packages goods products.  

- Interacted with clients to work out budgets and marketing execution.

- Developed media planning and computer models that made delivery of advertising more effective.

 

Major Contributions. 

             n     New business development - Developed marketing & advertising plans that contributed to acquiring new accounts resulting in more than $27M of billing revenue.

             n    New Product Development - Created marketing and advertising planning used to rolling out new package goods products - Miller Lite Beer, Tab, Sprite, Mr.Pibb

 n    Media Planning Model - Created to make media planning more effective.  Result: Significantly contributed toward increasing market share by 2%-5%.

 

USAF - Captian                                                     Nov1967-Feb1972

                                                                                           

Education -- Degrees

B.A. (psychology)                     Kansas Wesleyan University                    (1962-1966)          (gpa  3.5)

M.B.A.                                     University of Missouri at KC                     (1971-1972)          (gpa  3.8)

M.S. Accounting                       Florida International University                  (1985-1986)          (gpa  3.8)

M.S. Finance                            Florida International University                  (1987-1988)          (gpa  3.5)

M.S. MIS                                  Florida International University                  (1988-1989)          (gpa  3.5)

J.D.                                          Memphis State University                        (1978-1983)          (gpa   81)

LL.M Tax                                  Emory University                                     (1983-1984)          (gpa   83)  

 

Technical Skills:

  n     IT: Oracle (8i 9i DBA, 9iAS, 11i Apps, Designer, Developer, OEM), SilverStream Web Services, MS Project, MS SQL Server 2000, DB2

            n    Telecommunications:  SONET/ATM/IP, CDMA2000, LMDS, MMDS, VoIP, DSL, VPN, Cisco, Nortel, Lucent, Extreme Networks, Core Data SAN, 

n    Applications Packages:   Oracle E-Business 11i, OPSF 11i, PeopleSoft, SAP R/3, Siebel, SAS, Rationale, Informatica, Erwin, Embarcado, Quest, SAS, 

            n    Operating Systems:  Windows 2000, Sun Solaris, Linix. TSO, JCL

n    Applications & Languages: C/C++; Java; J2EE; Visual Basic; Microsoft .NET; PL/SQL; SQLPlus; PL1

n   Financials (functional): Oracle 11i Financials, PeopleSoft, SAP R/3, Great Plains, Hyperion, OFA.

 

 

   For Word Document of CIO Resume

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