Free Web Hosting by Netfirms
Web Hosting by Netfirms | Free Domain Names by Netfirms

InformationTechnology (CIO/CTO)     Results-Oriented-Power- Executive 

  Albert E. Gustafson 

1130 Dickens Road, Lilburn, GA 30047

matrixchief@yahoo.com  770-638-1602

 

 

 

  Information Technology (CIO/CTO) Executive
SECTION 1 Career Experience
Org 1- ITS  Group inc.
Org 2 US SEC
Org 3 Federal Express Corp
Org 4 Pepperidge Farm
Org5 Interpublic Group
Org 6 USAF - Captain

SECTION 2 Education
BA -
MBA -
JD -
LL.M Tax -
M.Accounting -
MS Finance -
MS MIS -
Seminars -

SECTION 3 Performance
Title 1
Title 2
Title 3
Title 4
Title 5

SECTION 4 Personal Attributes
Title 1
Title 2
Title 3
Title 4
Title 5

Title 6

SECTION 5 Technical Skills
Title 1
Title 2
Title 3
Title 4
Title 5

Title 6

SECTION 6 Print Resume 
Title 1
Title 2
Title 3
Title 4
Title 5

Title 6



ITS Group Inc.          West Palm Beach, FL 33414     (May 1985 to present)-

Core Businesses:  Telecommunications Service Provider (fiber optic SONET/ATM. CDMA2000 & VoIP), MMDS & LMDS Television & ISP Networks, Information Technology consulting: 

Positions Held:   

Exec VP CIO / CTO -- (Oct2000-Present)                                                                         

VP–Sales, Marketing and .Business Development -- (Jun1997-Oct2000)

VP Program & Project Management (technical & functional lead) --(Jun1995–Jun1997)

Director Database Administration & Applications -- (Sep1993–Jun1995)

Senior Product Manager / Principal Consultant -- (Apr1990-Sep1993)

Senior DataBase Architect / Applications Developer --(Oct1987–Sep1993)

Systems Analyst / Business Analyst. -- (May1985-Oct1987)  

n   Significant Functions.

--- Served in diverse positions that had cross-functional responsibilities.  

--- Participated as a key member of senior management for its enterprise wide IT & telecom infrastructure.

--- Program management with P/L responsibility.  

--- Visionary & lead strategist in planning, development & deployment of IT & telecom technology, organization structure & infra-structure. 

 

n Vision, Planning and Execution for starting up new business opportunities.

--- Envisioned the potential of the internet early in 1992.  

--- Formulated & implemented strategic business plans for deployment of Internet Service Provider (ISP) that operated in USA & international markets.  

--- Result: ISP business grew to over 360,000 subscribers and was sold for a value of $3,500 per subscriber

 

n Program & project management.

--- Served as technical & functional lead for 67 large IT and telecommunications projects.

--- Manage IT staff of 331 personnel that developed all of the mission critical IT, telecommunications & strategic planning infrastructure.

--- Successfully lead functional & technical teams for product development & project management through entire software development lifecycle.

n         n Leadership in driving enterprise business values 

by c--- Created organizational & technical & functional Information Technology, Telecommunications and Television  infra-structure that resulted in rapid business expansion in USA & international markets. 

n         n Strategic Planning.  

---. --- Formulated the global vision & strategic planning for IT & telecommunication infrastructure

      ---  Enabled Enterprise to achieve sustained growth above 40% per year & average incremental cost savings beyond $17 million per year.   

      --- Strategic planning & leadership significantly contributed toward increasing annual revenue from under $100 M to over $870 M over 10 years.

n          n Program / Project Management & Principal IT Consult.

 ---  ---  Planned, Initiated, trained consulting staff consisting of 331 members for the new IT consulting business subsidiary. 

      ---  Revenue increased from $0 to $220 M annual revenue over 5 years.  

      ---  Identified B2B, e-Commerce, ERP, EAI, CRM, DW & DSS opportunities; 

      ---  Program / project responsibility over 20-25 teams consisting of 12-34 members.

n         n New Business Development for IT Consulting business segment 

     ----  Result: Generated & closed consulting engagement over $22 million annually.

      ---  Result: IT Division revenue increased from $0 to $330M.

      --  Provided leadership & direction for delivering expert consulting services to Companies & Government Agencies;

      ---  Cross-selling and up-selling focus on Business-to-Consumer (internet), Bus-to-Bus (extranet), & Business Value Network (intranet), ERP, EAI, CRM & Web Services solutions to enable clients to fully leverage the web & achieve rapid market presence & large ROI.

n          n Profit/Loss Responsibility

      --- P/L over IT Consulting subsidiary.

      --- Administration & management over $140 M IT operating budget and $380 M capital budget.

      --- Evaluated & identified appropriate solutions & negotiated contracts with vendors & clients.  

n         n CTO enterprise wide technology architecture program  

----  --- Research, analysis, and planning for new information technologies that were deployed for enterprise.

      --- Examples:  Deployment of SAN and centralization of IT resulted in 53% reduction in IT operating expenses.

      --- Result; For the global enterprise total operating expenses decrease 23%.This was directly reflected on the bottom line financials.

n         n Strategic solutions framework for IT architecture

      ---  Organization leadership and initiative undertake across business divisions,  applications, middleware, data, security and mission critical infrastructure enabled the Enterprise to integrate Enterprise Resource Planning (ERP), Customer Resource Management (CRM), Data Warehouse (DW) and Decision Support (DSS) systems to attainment of business objectives and changes across service organizations.

n         n Enterprise Application Integration (EAI) 

      --– Formulated requirements & specifications for EAI functions across process areas & operating divisions to provide mission critical systems architecture & engineering standard EAI services, application & component interfaces. 

      --- Designed & developed usage & implementation standards, J2EE, XML & Web Service for shared EAI services to meet strategic needs & durable interface definitions for integrating applications. 

 

Federal Express Corporation                        Memphis, TN 38194                         Jun1978-May1985

Positions Held:

- Operations Research Systems Analyst, 

- Financial Systems Analyst, 

- Project Manager, 

- Applications Developer. 

 

Primariy Responsibilities: 

- Primary responsibilities were directed toward strategic business planning and operations research analysis.  

- Models and applications were developed to provide mission critical infrastructure and for planning and decision making for critical large scale capital expenditures  

- Strategic planning projects included expansion through out the USA and into global markets, package tracking system, construction of the superhub, planning and capital expenditures for air craft fleet and ground fleet, fuel management system, forecasting package volume by origin-destination, enterprise budget planning system, new products, such as overnight letter, and courier pak.  

 

Secondary responsibilities: 

- project management, 

- Design & implementation of mission critical IT infrastructure,

- Data Base Administration, 

- Systems analysis,

- Financial analysis

- Database architecture, 

- Design of critical business processes,

- Creation of operations research models for strategic planning, 

- Forecasting & operations management.  

 

Results oriented performance:

Participated on teams that provided all the strategic planning and decision making functions for senior management.  As a result strategic & tactical corporate planning and decision making enabled FedEx to expand its business throughout the USA & international areas, introduce new products, improve operations efficiencies & reduce operating costs.  Perhaps the most important result was no expensive bad decisions were made, which enabled the enterprise to achieve substantial growth of revenue and income.

n            Strategic corporate planning - Formulated strategic planning & provided project management for the implementation of most of FedEx’s mission critical IT infrastructure that enabled the Company to achieve rapid and sustained growth – i.e., During this period package volume increased from under 20,000 to over 500,000 packages per night and sales revenue increased from under $30 million to over $3.7 billion per year.  Examples include the package tracking, super-hub project, budget planning & control, capital budgeting systems.

n            Functional business & Information Technology diversified experience - Participated in all aspects of development & deployment of corporate Information Technology infrastructure, business processes and operations systems required for corporate growth.   Without these systems FedEx would not have been able to achieve its sustain substantial growth rate. 

n  Decision Support Systems (DSS) & Data Warehouses (DW)  created for senior management decision making resulted in preventing many unprofitable decisions. Many proposed projects were rejected and replaced with decisions that were were implemented and proven to be very favorable to the enterprise's bottom line.  These models contributed substantially to FedEx’s success.  A bad decision in this early period would have been disastrous for the Company

 

                                                                                                        

Pepperidge Farm, Inc.                             Norwalk, CT                                 May1976-Jun1978

Core business:  major package goods marketing company that manufactures food products.   

Position:    Product Manager 

n              P/L Responsibility - Profit/loss responsibility for a $40 million division. 

n              New Product Development - Created the strategic & tactical market planning for three new product lines & managed their implementations. As a result incremental revenue increased by $12 M over 2 years.

 

                                       

Interpublic Group of Companies, Inc.                    New York, NY                     Jan1973-May1976

Core business::      Interpublic Group is a large international advertising agency.   

 

Positions held:

 

Director – Strategic Marketing & Advertising Planning   

Media Planner, 

Copy  Writer, 

Account Executive.

 

Responsibilities:

- Created & implementing marketing planning 

- Formulated advertising campaigns for packages goods products.  

- Interacted with clients to work out budgets and marketing execution.

- Developed media planning and computer models that made delivery of advertising more effective.

n              Presentations – Effective & persuasive presentations were made that enabled the Company to increase the advertising billing revenue from existing clients by more than $40 M.

n              New Product Development - for new products, such as Miller Lite Beer, Tab, Sprite.

n              New business development – prepared marketing / advertising plans that resulted in acquisition of $27 million of additional billing revenue.

n              Media planning model – Created a media planning computer model that enabled optimal allocation of media expenditures by market and target segments.  Using this model for media planning resulted in increasing the market share for Coca Cola products by 2%-5% in most markets.

 

Captian                                                      Nov1967-Feb1972

USAF                                                                                               

 

 

 

 

 

 

 

 

  GoTo HomePage